As well as providing in-house training programmes and scheduled open course dates, we also offer a range of online personal and professional development courses. With no time limits or expiry dates, these e-learning courses can be taken in your own time to fit in with work and personal commitments.
Our online courses provide a comprehensive overview of each subject. The courses range in duration but will take approximately 2-4 hours to watch the videos and complete the assessments. As mentioned in the opening paragraph, there are no time limits or expiry dates, and you can stop and resume the training from where you left off at any time, giving you full flexibility over your learning.
We currently offer the below titles as online courses at present, with more to be added shortly. Please click on a course title to find out more information about each one and to purchase.
The Data Protection in the Workplace online course provides information on the benefits of good data safety, the Data Protection Act, creating a data protection policy, handling requests for personal data and more.
This online course provides a tremendous overview of using social media for business purposes, and why it is so important today for keeping in touch with potential and existing customers.
Good managers need to be good leaders, able to inspire those around them. In doing so, those in their sphere of influence will provide a greater positive contribution to the business going forward, helping it to achieve its objectives. This course will introduce vital theories and techniques to improve your performance as a leader.
Managing projects is a vital task in nearly every business. Without it, projects and tasks can end up taking much longer (if they are completed at all) and cost far more money than planned. This course covers some of the common project management methodologies, project management tools and much more.
Proper time management is an issue which the majority of managers struggle with. As a consequence, they often feel overworked which leads to stress and other associated health problems. This course will introduce you to some of the theories and techniques of time management that can really make a difference to improving not only your health and well-being, but also your productivity in the workplace.
Stress can negatively impact all employees, but those in a managerial position are particularly susceptible as their job role inevitably carries great responsibility and demands upon their time. Stress can result in health and well-being issues, and is a problem which needs to be addressed. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.
Equality, diversity and discrimination are important matters for 21st century businesses. Not only can failing to meet requirements in these areas cause a lack of productivity in a company, but there may also be legal consequences. Managers and individual employees need to understand their responsibilities regarding equality, diversity and discrimination in the workplace, which is the aim of this online course.
Giving a successful presentation can be one of the hardest parts of many people's jobs. Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough? What about the structure? The content? How should you use visual aids? This course will help you to provide more professional, powerful and, most importantly, more effective presentations.
This course will start by making it very clear exactly what is meant by customer service, and why it is so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.