A Useful Guide to Managing Behaviour

Author: Bob Shiers
ISBN: 978-1-909025-18-9


An important part of a leader's job is to establish and maintain acceptable standards of performance and behaviour from their team members. Some people rely on a disciplinary procedure and punishment to achieve this.

However, punishment at work does not always improve standards, and sometimes reduces productivity and lowers morale.

The word 'discipline' is often misunderstood, and sometimes associated mainly with punishment but it actually comes from the word 'disciple', which means 'student' or 'follower of a code' ; in this case, a code of behaviour.

I believe that the great majority of issues that lead to punishment at work can be prevented by good leadership.

This Useful Guide is not about punishment but about preventing the need for it.

What the Useful Guide includes:

  • Encouraging good behaviour
  • The positive side of discipline
  • Rules waiting to be broken
  • Why people break rules
  • Ways to prevent rule-breaking
  • When all else fails

  • Upon completion you will be able to:

  • Nip potential problems in the bud
  • Avoid unnecessary punishment
  • Be firm but fair

  • About the Author

    Bob Shiers has had 15 years experience in the food industry culminating in managing what was then the largest food processing plant in Europe. He maintained good relations with 850 people and excellent returns for the shareholders.

    Following this success he spent 14 years with the Industrial Society helping to promote best practice in leadership and management. Since then he has worked as a freelance trainer and believes that treating people correctly is essential to the success of any enterprise.

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