A Useful Guide to Competencies

Author: Steve Amos
ISBN: 978-1-909025-15-8


A well designed competency framework helps an organisation to clarify what it expects of its employees, by providing a clearly defined set of attributes, skills and behaviours. This Useful Guide strips away the mysteries surrounding competencies by providing a clear, step by step guide to developing a competency framework, then utilising it effectively to improve organisational performance. All the content is supported by clear, practical exercises which will reinforce the reader's learning.

Benefits to individuals include:

Clear guidance on how competencies can be used to:

  • Recruit the right people for your team
  • Provide recognition for effective performance
  • Constructively tackle poor performance
  • Identify learning and development needs including areas for further training
  • Utilise competencies to develop your own career

  • Benefits to employers include:

  • Ability to design a competency framework which will reflect and reinforce your organisation's values and desired behaviours
  • Recruitment and selection against a clearly defined set of competencies
  • Improved performance management, using competencies as a tool to recognise effective performance and tackle poor performance
  • Application of competencies to identify and meet development needs

  • Upon completion you will be able to:

  • Design a competency framework, following the process from start to finish
  • Apply the competencies effectively in recruitment and selection, performance management and learning and development
  • Maintain and update the competency framework
  • Make competencies work for you in developing your career

  • What the Useful Guide includes:

  • A brief history of competencies
  • What a competency framework looks like
  • How to design a competency framework
  • How to make competencies work for you
  • How to use competencies in areas including:

        - Recruitment and selection
        - Performance management
        - Learning and development

  • About the Author

    Steve Amos is a training consultant and writer, specialising in the areas of management and communication skills. He has extensive experience of working with competencies and, when completing his MSc in Training and Performance Management, wrote his dissertation on the use of competency frameworks in government departments.

    Steve is the author of:

  • A Useful Guide to Interviewing
  • Interviewing Essentials

  • Steve is co-author of:

  • A Useful Guide to Dealing with Difficult Behaviour
  • A Useful Guide to Risk Assessment
  • A Useful Guide to Managing Manual Handling
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    A Useful Guide to Competencies

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